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Deliveries & Returns

Delivery Charges

All orders require a signature; our courier will make two attempts to deliver your goods. If you are not available to sign for the order and the goods are returned to us, you will be recharged for another delivery and any costs from the delivery company associated with the return of your parcel.

Please note that on the day of dispatch you will receive an email from us to inform you that the delivery will be made the next day.

Sportsjam have a policy of charging for all deliveries.

We supplying a vast range of Clubs, Schools, Colleges and other industries. As we offer all of our clients the very best price, we are unable to  subsidise our delivery charges aswell.

Online orders only: £4.99inc vat to a UK Mainland address

For European or worldwide deliveries please send all details of your order to info@sportsjamkits.com and we will be able to quote you on a price for shipping.


Estimated Lead Times

Equipment - Dispatched within 1 - 3 working days

Embellished Teamwear with printing -  Dispatched within 10 – 15 working days*

Embellished Teamwear with Printing & Embroidery - Dispatched within 15 – 20 working days*

* Please allow a further 7 working days for all Adidas products.

 Please note the above are guidelines only and are subject to stock availability and delivery from our suppliers. If there are any stock issues with any items in your order you will be contacted within 72 hours.


Collection of Orders

 We are able to offer a ‘Collect in store’ option where your order ID is required, you will also be required to provide some form of ID. Our collection times are Monday to Friday – 9am to 5.30pm.


Samples

Sportsjam do provide samples, however, these samples will be invoiced after 30 days if the items have not been returned. The samples then have to be paid for in full including shipping by the recipient. It is also the responsibility of the customer to return the products in the same condition that they were supplied. Any return shipping costs will be refunded when an order is placed. We strongly recommend sample sizing when ordering products as sizes between brands may vary and Sportsjam Ltd can not recommend a particular size on your behalf.


Returns Policy

  1. All samples are returned in their original condition, with all tags and packaging complete. If tags have been removed or packaging damaged then an administration charge to rectify this may apply, or in the worst case we may refuse the return and charge you for the items.
  2. All samples are returned in a saleable condition.
  3. All samples returned to – Returns Dept. Sportsjam Limited, Knights Park, Hussey Road, Battlefield Enterprise Park, Shrewsbury, Shropshire, SY1 3TE.